We know that sometimes your purchases may not meet your expectations, which is why we offer an easy and straightforward return and refund policy. If you’re not completely satisfied with your order, you can return eligible items within 30 days of delivery for a refund.
To start a return:
- Get in touch with our customer service team by email or phone to let us know you’d like to return the item(s). Our team will guide you through the process.
- Make sure the item(s) are in their original condition—unused, with all original packaging and tags intact.
- Pack the item(s) securely to avoid any damage during shipping.
- Send the package back using a trackable shipping method. Unless the return is due to our error or a defective product, you’ll be responsible for return shipping costs.
Once we receive the returned item(s), we’ll inspect them to ensure they meet our return requirements. Refunds will be processed within 5 business days of receiving the item(s), and the funds will be credited to the original payment method.
Please note:
- Items returned outside the 30-day return window may not be eligible for a refund unless specifically approved by our customer service team.
- Refunds do not include the original shipping costs unless the return is due to an error on our part or a defective product.
- Certain items, such as personalized or customized products, may not be eligible for return unless they are defective or damaged upon arrival.
- We reserve the right to refuse returns that do not meet our eligibility criteria.
If you have any questions or concerns about our return and refund policy, feel free to reach out to our customer service team. We’re committed to making your shopping experience as smooth and satisfying as possible.